Privacy Policy

Last updated: 3 October 2026

This policy explains what personal information Netsafe IT Limited (“we”, “us”) collects, why, and what rights you have. We are the data controller for this information under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

Netsafe IT Limited, York, United Kingdom.
Email: info@netsafeit.co.uk
Phone: 0330 236 9980

Visiting this website

This website does not use contact forms, analytics, advertising or tracking, and does not set cookies. If you respond to the cookie-policy notice, your choice is saved in your browser's local storage so we remember your response. We do not receive that choice. See our Cookie Policy.

The site is hosted by GitHub Pages (GitHub, Inc.). Like any web host, GitHub automatically records visitors' IP addresses in its server logs to keep the service secure and working. We do not receive or use this information. See GitHub's privacy statement for details.

When you contact us

If you phone or email us, we receive the details you choose to give us, such as your name, business name, email address, phone number and the content of your message. We use this only to reply to you and, if you go ahead, to provide our services.

Our lawful bases for using this information are:

• Legitimate interests: responding to enquiries you send us.
• Contract: providing services you have asked for, or taking steps before entering a contract with you.
• Legal obligation: keeping business and accounting records required by law.

Who we share it with

We do not sell your information or use it for marketing lists. It is only handled by the service providers we rely on to run the business (such as our email and telephone providers), or shared where the law requires it.

How long we keep it

Enquiries that don't lead to work are deleted once they are no longer needed, normally within 12 months. Client and billing records are kept for six years after the end of the financial year they relate to, as required for UK tax purposes.

Your rights

You have the right to:

• ask for a copy of the personal information we hold about you;
• ask us to correct information that is wrong;
• ask us to delete your information, or to stop or limit using it;
• object to how we use it.

To use any of these rights, email info@netsafeit.co.uk. We will respond within one month.

Complaints

If you are unhappy with how we have handled your information, please contact us first. You can also complain to the Information Commissioner's Office (ICO) at ico.org.uk/make-a-complaint or on 0303 123 1113.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed.